Baystate Franklin Medical Center: labor and delivery in Greenfield, MA
Baystate Franklin Medical Center is a hospital in Greenfield, Franklin County, Massachusetts that delivers babies. It handled 351 deliveries in 2025. Of first-time mothers with a full-term, single, head-down baby, 16% delivered by C-section (137 such births). That is below the Massachusetts rate of 28% and below the U.S. median of 26%.
- 16%First-birth C-section rate
- 351Deliveries in 2025
- YesBirthing-Friendly designation
- 973Severe complications per 10,000 deliveries
- 3 of 5Patient survey stars
- 3 of 5Overall hospital stars
Address and phone
164 High Street
Greenfield, MA 01301
Franklin County
Call (413) 773-0211 Directions
- Emergency department: Yes
- Hospital type: Acute Care hospital
- Ownership: Nonprofit, Private
How Baystate Franklin Medical Center compares
| Measure, 2025 | This hospital | Massachusetts | U.S. |
|---|---|---|---|
| First-birth C-section rate | 16% | 28% | 26% (median) |
| Severe complications per 10,000 deliveries | 973 | 364 | 285 |
| Severe complications, not counting transfusion-only cases, per 10,000 | 69 | – | 68 |
Severe-complication ranking among U.S. hospitals: Bottom 25% (most complications). Not counting transfusion-only cases: Middle 50%.
In Massachusetts, Baystate Franklin Medical Center has the 2nd-lowest first-birth C-section rate of 36 hospitals that report one.
The first-birth C-section rate counts first-time mothers with a full-term, single, head-down baby. Complication rates are adjusted for patient risk. Our data explains each number.
What patients say
- Patient survey summary: 3 of 5 stars
- 66% of patients would definitely recommend this hospital
- 66% of patients rated this hospital 9 or 10 out of 10
Survey results cover all patients at the hospital, not only maternity patients.
Birthing-Friendly designation
Baystate Franklin Medical Center holds the federal Birthing-Friendly designation. Hospitals earn it by taking part in a perinatal quality collaborative and following maternal safety practices.
Other hospitals that deliver babies near Greenfield
| Hospital | City | Miles | First-birth C-section rate | Deliveries, 2025 | Birthing-Friendly |
|---|---|---|---|---|---|
| Brattleboro Memorial Hospital | Brattleboro | 17 | 15% | 206 | Yes |
| Cooley Dickinson Hospital Inc.,the | Northampton | 19 | 25% | 636 | Yes |
| Cheshire Medical Center | Keene | 29 | 29% | 401 | Yes |
| Heywood Hospital | Gardner | 31 | 24% | 337 | Yes |
| Baystate Medical Center | Springfield | 33 | 29% | 3,913 | Yes |
| Mercy Medical Center | Springfield | 33 | 22% | 635 | Yes |
All hospitals in Greenfield · Franklin County · All Massachusetts hospitals