Mercy Medical Center: labor and delivery in Springfield, MA
Mercy Medical Center is a hospital in Springfield, Hampden County, Massachusetts that delivers babies. It handled 635 deliveries in 2025. Of first-time mothers with a full-term, single, head-down baby, 22% delivered by C-section (215 such births). That is below the Massachusetts rate of 28% and below the U.S. median of 26%.
- 22%First-birth C-section rate
- 635Deliveries in 2025
- YesBirthing-Friendly designation
- 204Severe complications per 10,000 deliveries
- 3 of 5Patient survey stars
- 2 of 5Overall hospital stars
Address and phone
271 Carew Street
Springfield, MA 01104
Hampden County
Call (413) 748-9000 Directions
- Emergency department: Yes
- Hospital type: Acute Care hospital
- Ownership: Nonprofit, Private
How Mercy Medical Center compares
| Measure, 2025 | This hospital | Massachusetts | U.S. |
|---|---|---|---|
| First-birth C-section rate | 22% | 28% | 26% (median) |
| Severe complications per 10,000 deliveries | 204 | 364 | 285 |
| Severe complications, not counting transfusion-only cases, per 10,000 | 53 | – | 68 |
Severe-complication ranking among U.S. hospitals: Top 25% (fewest complications).
In Massachusetts, Mercy Medical Center has the 4th-lowest first-birth C-section rate of 36 hospitals that report one.
The first-birth C-section rate counts first-time mothers with a full-term, single, head-down baby. Complication rates are adjusted for patient risk. Our data explains each number.
What patients say
- Patient survey summary: 3 of 5 stars
- 70% of patients would definitely recommend this hospital
- 68% of patients rated this hospital 9 or 10 out of 10
Survey results cover all patients at the hospital, not only maternity patients.
Birthing-Friendly designation
Mercy Medical Center holds the federal Birthing-Friendly designation. Hospitals earn it by taking part in a perinatal quality collaborative and following maternal safety practices.
Other hospitals that deliver babies near Springfield
| Hospital | City | Miles | First-birth C-section rate | Deliveries, 2025 | Birthing-Friendly |
|---|---|---|---|---|---|
| Baystate Medical Center | Springfield | 0.5 | 29% | 3,913 | Yes |
| Cooley Dickinson Hospital Inc.,the | Northampton | 15 | 25% | 636 | Yes |
| John Dempsey Hospital of the University of Connecticut | Farmington | 23 | 31% | 1,503 | Yes |
| Manchester Memorial Hospital | Manchester | 23 | – | – | Yes |
| St Francis Hospital & Medical Center | Hartford | 24 | 28% | 2,107 | Yes |
| Hartford Hospital | Hartford | 25 | 27% | 3,899 | Yes |
More labor and delivery in Springfield
All hospitals in Springfield · Hampden County · All Massachusetts hospitals